Important information for your holiday at the Schobergut

Schobergut from A-Z
Things to know for your holiday & FAQ

 

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When can I arrive?

Check-in is available from 14.00.

 

When do I need to check out?

Please leave the holiday apartments until 9.30.

 
 
 

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Are hygiene and cleaning products provided in the holiday apartments?

Yes, basic equipment of hygiene and cleaning products is available.

Do the holiday apartments provide bed linen? 

Yes, bed linen is available and is changed weekly. For a fee we also change the linen during the week.

How should I react in case of a fire?

  • Find out about escape routes, the location of extinguishers and how to use them.
  • If you discover a fire, close the door to the fire room
    and report the fire to us immediately (in person or by phone +43 6452 7530).
  • Remain calm and follow the instructions of the safety officer.
  • If the escape route is blocked, close the door and stay in the room. Make your presence known at the window and wait for the fire department.
  • Please do not use your own heating and warming devices.
  • Smoking in the apartments is prohibited - in case of disregard a fee of € 200,- will be charged.

Is there a bike rental service available at Schobergut?

Yes, rental bicycles and children's bicycles are available. The Mayrhofer family is in charge of the distribution. E-bike rental for a fee.

Where can I store my bike and winter sports equipment safely?

You can store your equipment conveniently and securely in the bike and ski room. It is located in the outbuilding, is lockable and can be opened with your key.

Is a bread roll delivery service available?

Yes, we’d be happy to provide you fresh bread and farm produce. Please enter your order in the list at reception by 12.00 noon. The rolls and farm products will be delivered to your door at approximately 8:00 am. Bread rolls and farm products can be picked up at the reception from 7.15 am.

Can I book breakfast as part of my stay?

Yes! Start the morning with an extensive breakfast from our buffet (from 7.30 a.m. to 9.30 a.m. to order and for a fee).

 

The buffet includes:

  • Coffee, teas or hot chocolate
  • Fragrant bread & pastries
  • Ham, Sausage & Cheese
  • Jam & Honey
  • Yogurt
  • Breakfast eggs
  • Various types of muesli
  • Fruit juices

Where is the nearest bus stop?

The bus stop "Kaspardörfl" is located directly at the main road. With the ski tickets you can ride the bus for free - ski tickets are available at the lift. The bus runs all year round in the direction of Radstadt or Obertauern. In summer there is also a hiking bus.

 

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Which children's equipment is available at Schobergut?

  • Cot & high chair
  • Baby bath
  • Children's tableware & cutlery
  • Stroller & back carrier (on request)
  • Fall out protection for the bed (on request)
  • Diaper pail, potty & toilet seat (on request)

Is there a children's playroom at the farm?

The playroom is located in the basement of the main house. Please leave the room tidy after playing and do not take the toys into the holiday apartments.

Where can I have a coffee break during the day?

There is a fully automatic coffee machine for tea and coffee in the lounge. Feel free to help yourself to it. There is a list of names on the tray to note the drinks. Please be fair and write down the drinks you consume.

 

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What should I do if I discover any defects?

We kindly ask you to inform us immediately in case of any defects. We will eliminate these as soon as possible.

 
 
 

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What events are taking place in the region?

We are happy to inform you about events in the area. You will also find these on the information wall in the entrance area. Also use PAUL, the digital holiday assistant of the Radstadt Tourist Board.

 
 
 

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Can I buy farm products on site?

You are welcome to purchase milk, eggs, apple juice, jams (sour cherry, plum, apricot,...), honey and schnapps at the reception.

Where can I find a fire extinguisher in an emergency?

There is a well-marked fire extinguisher on each floor.

Where can I find a first aid kit?

  • Main building: in the basement opposite the elevator
  • Parent house: on the ground floor in the guest laundry room

Is there a fridge in the lounge?

There is also a fridge in the lounge which you are welcome to use.

 

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Is a guest card included in the stay?

Yes, the Salzburger Sportwelt Card is available free of charge at the reception.

 
 
 

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How is the farm heated? How do I ventilate properly?

We heat our buildings with an environmentally friendly solar system and a wood chip system using wood from our own forests. The windows should be opened wide for 10 minutes 2 - 3 times a day for ventilation. To avoid unnecessary heating, please close the windows when you leave the house. We ask for your understanding that it is not possible to activate the central heating in July and August.

May I use herbs from the herb garden?

In the round bed in front of our main house we have planted many different herbs. Feel free to help yourself to the labeled herbs.

 
 

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Does Schobergut provide information material?

Yes, you will find information material in the entrance area of the main house.

What important telephone and emergency numbers do I need to know?

  • Rescue: 144
  • Fire brigade: 122
  • Police: 133
  • Emergency medical service: 141
  • General practitioner Dr. Aufmesser: +43 6452 4298
  • General practitioner Dr. Maier-Walter: +43 6452 4280
  • Dentist Dr. Koppensteiner: +43 6452 5707
 
 

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Can I borrow books at Schobergut?

Yes, in the hallway in the basement of the main house is our small library. Please put the books back in the cupboard after reading.

When can I use the lounge?

The lounge is available to our guests from 10.00 am.

 
 

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Where can I park?

  • In winter you can park in the courtyard.
  • In summer, park by the barn.
  • Please do not block gates and exits with your car.

When does the payment need to be made?

Please pay at reception by 6.30 pm on the evening before departure.

Which payment methods are accepted at Schobergut?

We accept cash payment, payment by EC card or bank transfer before departure.

What do I need to bear in mind at the playground and in the car park?

  • Please do not leave children unattended on the farm!
  • We assume no liability for accidents and damages of any kind.
  • Please return the toys and ride-on equipment to their designated places.
  • In order to enjoy the toys for a long time, we ask that they be handled with care.
  • We ask that you respect our children's named bicycles.
 

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When is the reception open?

  • Summer: 7.15 - 10.00 a.m.
  • Winter: 7:15 a.m. - 10:00 a.m. & 5:00 p.m. - 6:30 p.m.

What rest periods must be observed?

After 22.00 o'clock we ask for room volume.

Which areas does my accommodation key grant access to? Is the entrance area locked at night?

From 22.00 to 6.00 the entrance is locked. We ask you to lock the entrance during this period. The room key locks the house entrance, the holiday apartment and the ski room.

 

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When is the sauna open?

  • Winter: Monday, Wednesday & Friday: 5pm - 8pm (on request between 5pm & 8pm from Sunday - Friday.
  • Summer: On request. Gladly on request between 17.00 - 20.00 o'clock (Monday - Friday).

Where should I put my shoes?

  • Please take off your street shoes in the entrance area of the respective house and store them in the shoe boxes provided.
  • The shoe boxes in the vestibules are heated.
  • Please enter the upper floors and apartments only in slippers.
  • Ski boots may not be taken into the apartments.

Is there a ski bus? Where does it stop?

  • The ski bus goes to the areas of Obertauern and Radstadt.
  • From the bus stop "Kaspardörfl" directly on the main road you can use the bus for free with your ski ticket.

Is there a ski room at Schobergut?

Yes, the skiroom is located in the outbuilding, including boot dryer and ski waxing rack.

Is smoking permitted in the accommodation?

No, smoking is only allowed outdoors. In case of violation a cleaning fee of € 200,- will be charged.

When can I visit the stable?

Animals have a certain daily rhythm and we attach great importance to not disturbing this. For this reason we ask you (children in the presence of their parents) to visit the stable only during stable hours:

  • Cowshed: 17.00 - 18.00 p.m.
  • Small animal stable: 8.00 - 18.00 p.m.
  • Feeding time: from approx. 11.30 a.m.

Independent feeding from the feed box is not permitted. Please do not leave children unattended in the small animal pen.

 

 

Stable visits at the Gnadenalm

  • From approx. 17.00 h
  • Please introduce yourself to the dairyman or dairywoman, as only our house guests are allowed in the milking parlour.

Can I buy stamps at Schobergut?

Yes, stamps are available at the reception.

When can I use the swimming pool?

From June 2026, our new swimming pool will be open for you to cool off. Opening hours: 10.00 a.m. – 6.00 p.m. (open until October)

 

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Is there a table football table?
Yes, there ist a table football table in the basement next to the children's playroom.

Do I need to bring my own tea towels?

No, tea towels are available in the holiday apartments.

Are towels included in the stay?

Yes, towels are available in the holiday apartments. They are changed weekly. On request and for a fee also during the week.

Do I need to take out travel insurance?

We recommend that you take out travel insurance, e.g. ERGO Reiseversicherung.

 

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Is there a vegetable garden at Schobergut? What should I bear in mind?

We grow our own vegetables in the raised beds. We ask for your understanding that this is only intended for the farmer family's own consumption.

 
 
 

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Is free Wi-Fi available?

  • Yes, Wi-Fi is included for you
  • Network in the main house: welcome@schobergut
  • Network in the head office: schobergut2
  • You will receive the password at the reception.

Can I wash and dry my laundry on site?

Yes, washing machine and dryer are located in the main building on the ground floor.

  • The washing machine and the dryer can be used in the period from 9.30 to 16.00 o'clock with pleasure.
  • Note: The washer and dryer have a timer and will not work from 5pm to 9:30am.

How should waste be sorted?

In Austria we pay a lot of attention to the protection of the environment. Please sort your waste. In the outbuilding there is a separate room for the garbage. Separated into: Plastic, paper, organic waste, residual waste and glass waste.

 
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